Technology Solutions To Make Your Job Easier and Improve Your Bottom Line
Are you frustrated with repeated IT problems that never seem to get “fixed right”? If you are, you are probably ready to transition to a flat-rate Managed Services Provider (MSP) who can provide the highest level of profession services and technology you need to get ahead of the competition at an affordable, predictable cost. When you need managed services in the greater Raleigh area to get the highest return on your technology investment for your small to medium business, consider us here at Tech Wizards.
Studies have determined that Managed IT Services reduce IT support costs by 30% to 40% and increase IT efficiencies by 50% to 60%. So when you need managed IT services in the greater Raleigh area to get the highest return on your technology investment for your small to medium sized business, consider us here at Tech Wizards.
We'll manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your small business today with Tech Wizards' managed services. Stop being frustrated with technology issues and let us make technology work for you. It’s not just our slogan: When you engage Tech Wizards, we make your tech problems VANISH!
When you sign up with our managed services, here are some of the substantial benefits:
- Comprehensive Services & Technology Tools – As a full-service IT Provider, Tech Wizards will be your "Single Point of Contact For Everything IT", utilizing “best-in-class” tech tools and using “best practice” technology and security solutions. See the full list of available services in the menu on the right side of this page.
- “Connected” Support – We will first learn about your business, your staff, your technology challenges, and your goals in order to create a strategic plan to help you meet and exceed those goals. This allows us to provide you with caring, professional support with a personal touch as well as with the great communication and prompt follow-up that only a Connected Technology Partner can deliver.
- Tailored Packages – We know that every business’s needs are completely different from the next, so we offer 100% custom packages for any business size or budget. There is no such thing as a “one size fits all” service plan at Tech Wizards.
- Predictable Costs with Accurate Billing – Tech Wizards doesn't charge you more when your network is down, or a system fails. Our flat-rate fee covers virtually every tech problem that may arise, with any exceptions clearly detailed in our Service Agreement, at a cost that is less than half of hiring internally. There are never any “hidden” or “surprise” charges, and our invoices are detailed and specific, so you always know exactly what you are paying for.
- Quick Response by Local Technicians You Know – Part of what makes our “connected” managed services so exceptional is that we are local here in the greater Raleigh area. Your service requests will be quickly addressed by Tech Wizards that you know, and we provide most services remotely or overnight, often without interrupting your workflow and without your needing to wait until a technician arrives on site in order for your issue to be remediated. If onsite service is needed a Tech Wizard is close enough to get there quickly to resolve your issue.
- Highly Responsive Help Desk – When you need help you need it fast! Just submit an emailed request to our Help Desk or submit it through our online ticketing system and our team of highly trained and experienced Wizards will quickly respond to and resolve your issue. Service requests can also be called in or texted to our Help Desk.
Call us today so we can learn more about your business and find the best ways we can help. We’ve designed our “Connected” Managed Services pricing to specifically meet the needs of medium and small businesses, allowing us to offer very competitive and flexible support packages that have proven invaluable to our clients for over twenty years now.
