If you are a small to midsize business in Raleigh, Durham, Chapel Hill, Cary, Apex, Morrisville, Wake Forest, Rolesville, Knightdale, Garner, Holly Springs, or Fuquay Varina, and you want to turn technology into a power tool that can move your business forward instead of a problem that costs you time and money, then we can help!
Our clients typically have 5 to 50 workstations (up to 100), and rely on their computers, network, and Internet for daily operations. Most of our clients have a specialized line of business application that they use to run their business and rely heavily on that software being operational. They represent a broad cross-section of industries and are located in the greater Raleigh/Durham area.
Add our technology experts to your company's team when:
- You want to focus on your business, not worry about tech issues.
- Your current system seems to hinder business more than it helps.
- You want to move some (or all) of your software or hardware to the cloud, but you don’t know how to start or how much it will cost.
- You need better reliability and security for your computer network.
- You need access to a highly responsive Help Desk that can address and resolve IT problems quickly, efficiently, and (whenever possible) remotely so there is no waiting around for a technician to arrive onsite.
- You know that computer downtime costs you money.
- You need to be certain your data is always backed up, period.
- You need an IT support provider who will fully invest in your company’s success by being highly responsive, by fixing things right the first time, and by always respecting your privacy and the confidentiality of your data.
- You'd like to be sure that your employees who work remotely are accessing your network securely and that their computers have maximum protection from viruses, malware, and all other cyberthreats.
- You want your employees to do the jobs they were hired for, not waste their time on computer problems.
- You need a streamlined employee onboarding and offboarding process to insure new employees have all of the equipment, tools, applications, and printer access that they need on “day one”, and separated employees are promptly and securely terminated from all company systems and assets to prevent any security issues.
- You believe that paying to prevent problems is more efficient than paying to fix problems.
- You're looking to expand your business, but need to know the technology and costs involved in doing so.
- Your interests are tied to the bottom line.
- You want to engage a locally owned and operated IT support company with a long history of providing outstanding service, customer communication, and prompt follow-up that truly “connects” with your company and your staff, gets the job done right the first time, and works hard to earn your continuing business at every opportunity.
- You want to be sure the IT support company you engage is a “full service” shop that uses “best-in-class” tech tools and utilized “best practice” solutions that will be your “single point of contact for everything IT”.
- You need a support package that is custom tailored to your company and designed to your specific IT support needs, not a “cookie-cutter” plan that has features you don’t need and is missing some that you do need.
- You need to be able to plan and predictably budget for your IT support, equipment, software, and services with the assistance of a trusted technology partner who understands your business and your industry.
